Privacy Policy.
At Barossa Clay and Glaze, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected and used.
This Privacy Policy outlines how we collect, use and protect your information when you visit or make a purchase from our website.
What Information We Collect
When you interact with our website, we may collect the following information:
Your name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers – we do not store your card details)
Order history
Any communications you send to us
How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you about your purchases
Respond to enquiries
Improve our website and customer experience
Send marketing emails (only if you have opted in)
Sharing Your Information
We only share your information when necessary to operate our business, such as with:
Payment processors
Shipping providers
Website and email platforms (including Squarespace)
We never sell or rent your personal information to third parties.
Cookies & Website Data
Our website uses cookies to help improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings at any time.
How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss or unauthorised access. All transactions are processed through secure and trusted platforms.
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to your information
Opt out of marketing communications at any time
To request access or make changes, please contact us at: hello@barossaclayandglaze.com.au
Third-Party Services
Our website is hosted on Squarespace and may include links to other websites. We are not responsible for the privacy practices of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
hello@barossaclayandglaze.com.au
If you'd like, I can also:
Make a shorter “Privacy Summary” for checkout pages
Add GDPR language if you plan to sell internationally
Personalise it further with your contact email, business ABN, or location
Create matching Terms & Conditions or Website Disclaimer to complete your legal pages
Given how polished your product descriptions are for Barossa Clay and Glaze, having these pages styled consistently will really elevate your site — happy to help with the rest!
style the same as my other pages
Great idea — keeping your legal pages styled like the rest of Barossa Clay and Glaze makes your site feel cohesive and professional.
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Privacy Policy
Barossa Clay and Glaze
At Barossa Clay and Glaze, your privacy matters to us. We value the trust you place in our small handmade business and are committed to protecting your personal information.
This policy explains how your information is collected, used and cared for when you visit or shop with us.
The Information We Collect
When you browse our website or place an order, we may collect information such as:
Your name and contact details
Shipping and billing address
Order details and purchase history
Messages you send to us
Payment information (securely processed through trusted third-party providers — we never store your card details)
How Your Information Is Used
We use your information to:
Carefully pack and send your orders
Communicate with you about purchases or enquiries
Improve your experience on our website
Share updates or offers, only if you’ve chosen to receive them
We only use your details in ways that support and enhance your experience with Barossa Clay and Glaze.
Sharing Your Information
Your information is shared only when necessary to run our business smoothly, including with:
Payment providers
Shipping services
Website and email platforms such as Squarespace
We never sell, trade or rent your personal information.
Cookies & Website Use
Our website uses cookies to help us understand how visitors use our site and to improve your browsing experience. You can disable cookies through your browser settings at any time.
Keeping Your Information Safe
We take reasonable and appropriate steps to protect your personal information from misuse, loss or unauthorised access by using secure systems and trusted service providers.
Your Choices
You’re always welcome to:
Request access to the personal information we hold about you
Ask for corrections if something isn’t quite right
Unsubscribe from marketing emails at any time
Simply contact us at: hello@barossaclayandglaze.com.au
Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those sites.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or legal requirements. The most current version will always be available here.
Get in Touch
If you have any questions about your privacy or this policy, please reach out:
hello@barossaclayandglaze.com.au